Frequently Asked Questions
Everything you need to know to brighten your home.
Are your holiday lights weather-resistant?
Yes, all our outdoor lighting products are UL-rated for wet locations and designed to withstand rain, snow, and freezing temperatures.
How long does shipping take for seasonal orders?
Standard shipping typically takes 3-5 business days. During peak holiday seasons, we recommend ordering at least two weeks in advance to ensure timely delivery.
What is your return policy for holiday decor?
We offer a 30-day return window for unused items in their original packaging. Please note that returns for seasonal items must be initiated before December 20th.
Do your LED lights come with a warranty?
Most of our professional-grade LED sets come with a 3-year limited warranty covering bulb failure and manufacturing defects.
Can I connect multiple light strands together?
Yes, but the maximum number of strands depends on the product type. LED strands can typically support up to 20-40 connections, while incandescent sets are limited to 3-5.
Do you offer bulk discounts for commercial displays?
We offer tiered pricing for large orders and professional installers. Please contact our sales team for a custom quote on orders exceeding $1,000.